Privacy policy and declaration on data protection

Privacy Policy &

The web site is intended for presentation of the services of HUP-ZAGREB d.d., Trg Krešimira Ćosića 9, 10000 Zagreb (hereinafter: HUP-ZAGREB d.d.) Personal data - purpose of collection and processing

Official HUP-ZAGREB web site does not collect personal information. Internet addresses Visitors' Internet (IP) addresses are used exclusively for the generation of statistical reports through Google Analytics. HUP-ZAGREB d.d. through the IP address can not uniquely identify the visitor. cookies For the purpose of creating and tracking visitor statistics, this page uses cookies - small files that are logged on the visitor's computer to help customize the user experience. certainty Authentication of HUP-ZAGREB web site server d.d. can be determined by checking the certificate in the Internet browser. Exchange of information with HUP-ZAGREB d.d. server is secured with strong encryption. Providers of services that include access to personal data provided to the HUP-ZAGREB d.d. is selected on the basis of risk assessment and from any third party accessing such data requires an adequate level of protection of personal data. 

Additional information on personal data protection and privacy policy HUP-ZAGREB d.d. can be obtained at or at and you can contact the same address for the fulfillment of your privacy and personal data protection rights.
Statement of cookies By using this site, you agree to use cookies. By blocking cookies, you can still use the page, but some of its functionality will not be available.

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HUP-ZAGREB d.d., Trg Krešimira Ćosića 9, 10000 Zagreb (hereinafter: HUP-ZAGREB d.d.) acknowledges the visitor's privacy of its website and gives its Statement of Privacy on the Website. This Privacy Statement on the Website is only applicable to the functioning of a website owned by HUP-ZAGREB d.d. and the one who gives a direct link to this Statement when you click on the "Privacy Statement" at the foot of the website. The collection, storage and transfer of personal data is carried out in accordance with the provisions of the Personal Data Protection Act which regulate the protection of personal data, their transmission and the prevention of unauthorized access to and use of personal data. Data collected and processed. Through this web site, we can collect data that does not identify you ("Other Data"), such as the date and time of the website visit, the web page navigation, and the data on your browser. We do not link other data with your personal information. 
These Other Data may be used and stored by HUP-ZAGREB d.d. or by its representatives, contractors or business partners. Other data we collect may include your IP address (the number used to identify your computer on the Internet) and other data that can be collected through our web logs, cookies, or otherwise (see below). We use Other Data to administer and update our website as well as for daily business needs. HUP-ZAGREB d.d. reserves the right to maintain, update, disclose or otherwise use the Other Information without limitation. All collected data will be stored and processed for the duration that will be required to operate the web site but not longer than 2 years.

Web server records. 
This site can use the technology called "web beacons" - sometimes referred to as "single-pixel gifs" - which allows you to collect web page data. "Web beacon" is a graphic on a web page or in an email message designed to keep track of the pages being viewed or messages that are opened. Webpage data is collected when you visit one of our web sites, hosted by our web host (called "webserver"). Webserver automatically recognizes some non-personal information such as the date and time of visit to our site, the sheets you visited, the website you came from, the type of browser you are using (eg, Internet Explorer), the type of operating system you are using (e.g. , Windows 7), and the domain name and address of your Internet service provider. If our site uses cookies (as described below), the webserver will also collect this information. We often review the records from the server to find out which pages are on the web pages to get a better insight into how users use our site. This is popularly referred to as Web Statistics and allows us to maintain and improve our service. In addition, in cases where the system is abused, we may use this information in cooperation with your Internet Service Provider and / or local authorities to determine the source of any such misuse. Cookies. This website can use the technology called cookies. The cookie is part of the data that our webserver sends to your computer (actually, in your browser file) when you access the web site. Please note that restricting the use of cookies may affect the experience that you will have as a visitor as well as may affect whether these (or other) pages become unavailable for you. 

We use the following types of cookies on the website:

1. Google Analytics
Our Web server will install the cookie on your device to help the accuracy of the statistics program called "Google Analytics". While the habit of moving users to pages based on this cookie can create a user profile, the cookie itself does not contain personal information. We use these profiles to find a common pattern for our users to navigate through the pages, which helps us maintain and improve the service we provide to you. This cookie will remain on your computer for an indefinite time, even after you leave our site. 2. Cookies Sessions (Session Cookies) As you go through our page, there are moments when you need to remember the technical information about you when you move from list to list. We use these technical data in many ways to improve your experience as a user. This cookie does not contain any personal information that can identify you and only takes as long as you do not finish your visit and do not leave it. 
Third-party cookies on our site. HUP-Zagreb d.d. does not allow third parties to place cookies on your computer through this site unless such cookies are placed on our request and are then under our direct control. Then the third person concerned can not be accessed except as presented in this Statement. Refusal and / or control of cookies. Most of this site will still be visible even if you choose not to let cookies place on your computer; however, certain functions may not be available. There are various ways to browse and delete cookies that are set on your device, depending on the browser you are using. Please consult the browser's instructions to learn more about these ways.IP addresses. This website collects and uses Internet Protocol (IP) addresses. IP address is the number assigned to your computer by your Internet Service Provider so you can access the Internet. Generally, the IP address changes every time you connect to the Internet (this is a "dynamic" address). However, if you are connected via broadband, depending on your individual circumstances, it is possible that your IP address we collect, or even the cookies we use, may contain information that may be considered identifiable. This is because some broadband connections do not change your IP address (they are "static") and may be associated with your personal computer. We use your IP address to write total usage information and to improve the website. International transfers. All data collected through this website may be transmitted outside the borders of the Republic of Croatia HUP-ZAGREB d.d. related companies, business partners and representatives of HUP-ZAGREB d.d. in accordance with the Personal Data Protection Act. Furthermore, HUP-ZAGREB d.d. Web sites are hosted by providers of such services in the hosting center. This means that all the data collected through this website is automatically forwarded to the respective hosting centers for maintenance purposes. Minors. You should be aware that this site is not intended for or designed to attract people under the age of 18. Links to other sites. As a convenience to our visitors, this website may contain links to a number of sites we think may offer useful information. The policies and practices described herein do not apply to the relevant pages. We suggest that you contact these pages directly to get information about their privacy, security, data collection and distribution policies. HUP-ZAGREB d.d. disclaims any liability for any act or content of such pages of third parties.

Rights of Individuals. At your request, we will give you an insight into how to collect personal information related to your personal information, inform you about whether we keep your personal information and which of your personal information we have stored and allow you to transcribe and duplicate them. We will allow you to print your personal information stored on the basis of your personal data collection and give you an insight into the list of users to whom your personal information is transmitted, when transmitted, based on what basis and with what purpose. We will provide you with available information about sources, ways and reasons for data processing, as well as technical procedures regarding processing of personal data. We will complete, correct, block, or delete any personal information regarding you if your data is incomplete, inaccurate, up-to-date, or processed in contravention of the law. Upon receipt of your request, we will notify any users of the personal information we provided the information concerned about such an update, correction, blocking or deletion. At your request, at any time, temporarily or permanently, discontinue collecting, processing and using your personal information for the purposes listed above. Approval of the above conditions for the collection and processing of Other Data. You are aware that processing and collection of Other Data by HUP-Zagreb d.d. voluntary. By using this website, you agree to this Statement of Conformity on the Collection and Processing of Your Other Data, thereby consenting to the collection and processing of Your Other Data in accordance with this Statement. If you do not agree with this statement, please stop immediately using HUP-ZAGREB d.d. Web pages.Changes to this Statement of Privacy on a Web Site. This Privacy Statement on the Website may be refreshed from time to time. When refreshed, for your benefit, the updated version will be made available on this page. Notice of modification of this Statement will be announced on this website 30 days before the new Statement becomes effective.

Last updated: 24. 5. 2018. 

Contact information If you have any questions about this Statement of Privacy on our website or our website, please contact HUP-ZAGREB d.d.,  Jasna Mirt, Data Protection Officer, Trg Krešimir Ćosića 9, 10 000 Zagreb, e-mail: